Jakarta - PT Nusantara Pelabuhan Handal Tbk (PORT) improves service excellence through various innovations.

President Director of Nusantara Pelabuhan Reliable Paul Krisnadi said service excellence has always been the company's main focus.

"We continue to strive to improve service quality and productivity for the convenience of our customers. The efficiency and productivity of NPH of around 60 boxes per hour of ship operation is in accordance with market needs," he said on Thursday (4/11).

According to Paul, in dealing with industrial dynamics and accommodating digital technology developments in the present and the future, NPH is also preparing a roadmap related to automation in supporting port industry sectors.

"We have started a brainstorming process regarding the automation of business processes outside the company. One example is in the matter of publishing documentation and payment for services, automation can be used to